Shipping policy

Shipping Policy

Effective Date: July 26, 2026

Welcome to BuildMarketAI. We are committed to providing reliable, secure, and timely shipping for every order. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

If you have any questions regarding shipping, please contact us at:

Store Name: BuildMarketAI

Customer Support Email: sharletboii2020@gmail.com

Order Processing

All orders are processed after payment has been successfully verified.

Typical processing time:

  • 1–3 Business Days

Orders are processed Monday through Friday, excluding weekends and public holidays.

During high-demand periods, product launches, promotional events, or holidays, processing times may be extended.

Shipping Destinations

BuildMarketAI currently ships to multiple countries where shipping services are available.

Availability may vary depending on:

  • Product type
  • Shipping carrier
  • Local regulations
  • Delivery location

Some products may not be available for delivery to certain regions.

Estimated Delivery Time

Delivery times depend on the destination, warehouse availability, customs clearance, and shipping carrier.

United States

Estimated Delivery:

5–12 Business Days

Canada

Estimated Delivery:

7–15 Business Days

United Kingdom

Estimated Delivery:

7–15 Business Days

Australia

Estimated Delivery:

7–18 Business Days

Europe

Estimated Delivery:

7–18 Business Days

Other International Locations

Estimated Delivery:

7–20 Business Days

Delivery estimates are provided for reference only and are not guaranteed.

Shipping Cost

Shipping charges are calculated during checkout.

From time to time, BuildMarketAI may offer:

  • Free Shipping Promotions
  • Discounted Shipping
  • Limited-Time Shipping Offers

Shipping costs may vary depending on:

  • Destination
  • Product size
  • Weight
  • Shipping method
  • Promotional offers

Order Tracking

Once your order has shipped, you will receive:

  • Shipping Confirmation Email
  • Tracking Number
  • Carrier Information (where available)

Tracking updates may take 24–72 hours to appear after shipment.

Multiple Shipments

If your order contains multiple products, items may be shipped separately from different warehouses.

You may receive:

  • Multiple tracking numbers
  • Separate delivery dates

There are no additional shipping charges for split shipments unless otherwise stated.

Shipping Partners

To ensure reliable delivery, we work with trusted logistics providers and fulfillment partners.

Depending on your location, your order may be delivered by:

  • USPS
  • UPS
  • FedEx
  • DHL
  • YunExpress
  • Local Postal Services
  • Other trusted shipping partners

The carrier used depends on destination and warehouse availability.

Customs, Duties & Taxes

International orders may be subject to:

  • Customs Duties
  • Import Taxes
  • VAT
  • Government Fees

These charges are determined by your country's customs authorities.

Unless otherwise stated, these fees are the responsibility of the customer.

Customs Delays

International shipments may occasionally experience delays due to:

  • Customs inspections
  • Government regulations
  • Import documentation
  • Local customs processing

BuildMarketAI cannot control customs processing times and is not responsible for delays caused by customs authorities.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

Please review your address carefully before placing your order.

If you notice an error:

Contact us immediately at:

sharletboii2020@gmail.com

If your order has not yet shipped, we will make every reasonable effort to update the address.

Once an order has shipped, address changes may no longer be possible.

BuildMarketAI is not responsible for orders delivered to an incorrect address provided by the customer.

Undeliverable Packages

Packages may be returned to us if:

  • Incorrect address
  • Delivery refused
  • Recipient unavailable
  • Unclaimed shipment
  • Carrier unable to complete delivery

Additional shipping charges may apply for reshipment.

Lost Packages

If your tracking indicates your package has been lost during transit, please contact us.

We will investigate with the shipping carrier.

If the shipment is confirmed lost, we will provide either:

  • Replacement shipment
  • Store credit
  • Full refund

The resolution depends on carrier findings and product availability.

Damaged Packages

If your package arrives damaged:

Please contact us within 7 days of delivery.

Include:

  • Order Number
  • Photos of the damaged product
  • Photos of the shipping box
  • Photos of the shipping label

After review, we will arrange an appropriate resolution.

Missing Items

If an item is missing from your order:

Please contact us within 7 days of delivery.

Provide:

  • Order Number
  • Product Name
  • Photos of the package received

We will investigate and resolve the issue as quickly as possible.

Delivery Delays

Unexpected delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Customs processing
  • Carrier disruptions
  • High shipping volumes
  • Government restrictions

Such delays are outside our control.

We appreciate your patience if they occur.

Order Changes

If you wish to:

  • Change your shipping address
  • Modify your order
  • Cancel your order

Please contact us as soon as possible.

Once an order enters fulfillment or ships, modifications may no longer be possible.

Shipping Confirmation

Once your order leaves our warehouse, you will receive a shipping confirmation email containing:

  • Tracking Number
  • Carrier Information
  • Estimated Delivery Window

Please allow some time for tracking information to update.

Delivery Attempts

If a carrier attempts delivery but cannot complete it:

The carrier may:

  • Attempt redelivery
  • Hold the package for pickup
  • Return the package

Customers are responsible for following carrier instructions to receive their shipment.

Refused Deliveries

If a shipment is refused without prior authorization:

Any applicable:

  • Return shipping fees
  • Carrier charges
  • Customs fees

may be deducted from any eligible refund.

Risk of Loss

Ownership and risk of loss transfer to the customer once the package has been delivered to the shipping address provided during checkout, subject to applicable consumer protection laws.

Shipping Restrictions

Certain products may have shipping restrictions due to:

  • Local regulations
  • Battery restrictions
  • Customs policies
  • Carrier limitations

If shipping is unavailable to your location, we will notify you and issue a refund if necessary.

Delivery Responsibility

Customers are responsible for:

  • Providing accurate shipping information
  • Monitoring shipment tracking
  • Receiving the package promptly
  • Contacting the carrier when necessary

Force Majeure

BuildMarketAI shall not be liable for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather
  • War
  • Government actions
  • Labor strikes
  • Transportation disruptions
  • Customs inspections
  • Internet outages
  • Public health emergencies

Policy Updates

We reserve the right to update this Shipping Policy at any time.

Changes will become effective immediately upon publication on this page.

Continued use of our website after updates constitutes acceptance of the revised Shipping Policy.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

BuildMarketAI

Customer Support Email: sharletboii2020@gmail.com

Effective Date: July 26, 2026

Thank you for shopping with BuildMarketAI. We appreciate your trust and are committed to delivering your orders safely, efficiently, and with the best possible customer experience.